Thunder Bay 50/50 · Subscriptions
Manage Your Subscription
Update your payment, change your address, skip a month, or cancel anytime — all in your secure self-service account. Changes take effect right away.
Need a hand? Email info@thunderbay5050.ca — we reply within 1–2 business days.
Self-Service Account
Everything you can do in a few clicks
Your account at account.tbay5050draw.ca puts you in full control of your subscription. No phone calls, no waiting.
Update payment
Replace an expired or new card so your tickets keep renewing without interruption.
Update card →Change your details
Update your email, mailing address, or contact info so you never miss a winning notification.
Edit details →Pause or adjust
Review your active subscription and make changes to how you play each month.
Review plan →Cancel anytime
No lock-in. Cancel your subscription whenever you like, directly from your account.
Manage cancellation →Rewards+
Your loyalty pays off — literally
Subscribe to the Thunder Bay 50/50 and you'll never miss a draw — plus you're automatically enrolled in Rewards+, where the prizes get even bigger.
How it works
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Stay subscribed. Keep an active subscription to the Thunder Bay 50/50.
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Win an Early Bird prize. Every ticket automatically enters you in all of our monthly Early Bird draws.
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Get rewarded. Win while actively subscribed and you receive an extra $1,000 Rewards+ benefit on top of your Early Bird prize.
Why subscribe?
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Never miss a draw. Your tickets renew automatically each month and arrive between 2:00–5:00pm on the first day of every new monthly draw.
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Travelling? No problem. Subscribers receive their tickets each month whether or not you're physically in Ontario when it renews — perfect for snowbirds and frequent travellers.
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Exclusive rewards. Only active subscribers can earn the $1,000 Rewards+ benefit.
Win a $1,000 Early Bird while subscribed, and you take home:
Early Bird prize + $1,000 Rewards+ benefit. You must be an active subscriber at the time of the draw.
Help Centre
Subscription FAQ
Quick answers to the most common subscription questions. Still stuck? Our team is one email away.
How do I change or cancel my subscription?
Modify or cancel anytime through your secure self-service account at account.tbay5050draw.ca/orders — changes take effect immediately. Prefer we handle it? Email info@thunderbay5050.ca and we'll action your request within 1–2 business days.
When will I receive my tickets each month?
Your tickets renew automatically and are issued between 2:00–5:00pm on the first day of every new monthly draw. There's nothing you need to do — they arrive on their own.
How does billing work?
Your subscription renews automatically each month, and the card on file is charged when your new tickets are issued. View your subscription and payment details anytime at account.tbay5050draw.ca/orders.
How do I update my credit card or payment method?
Sign in to account.tbay5050draw.ca/orders and update your payment details there. We recommend doing this before your card expires so your tickets keep renewing without a gap.
Do I need to be in Ontario to subscribe?
You must be physically present in Ontario at the time of your initial purchase. Once you're subscribed, your tickets renew each month whether or not you're in Ontario when the draw renews — ideal for snowbirds and travellers.
What is Rewards+ and how do I qualify?
Rewards+ is our loyalty program for active subscribers. Win any Early Bird draw while your subscription is active and you receive an extra $1,000 Rewards+ benefit on top of your prize. You're enrolled automatically — just keep your subscription active.
What happens if my payment fails?
If a renewal payment doesn't go through, update your card at account.tbay5050draw.ca/orders as soon as possible so you don't miss a draw. Need a hand? Email info@thunderbay5050.ca.
How will I know if I've won?
Winners are contacted using the details on your account, so keep your email and phone number up to date at account.tbay5050draw.ca/orders. You can also see past winners on our Winners page.
Still need help?
We're here for you
Self-service account
The fastest way to make changes. Manage your payment, details, and subscription instantly.
Open my account →Email our team
Questions about your subscription or need help cancelling? We respond within 1–2 business days.
info@thunderbay5050.ca →Helpful videos
Loyalty Pays Off; Literally!
Introducing Thunder Bay 50/50 Rewards+!
Ready to make a change?
Manage your subscription in seconds — update your card, change your details, or cancel anytime from your secure account.
